How Remote Collections Specialists Improve First Pass Resolution Rates
Running a healthcare practice isn’t just about caring for patients — it’s also about keeping the business side healthy. Getting payments on time for the services you provide keeps everything running smoothly. But when insurers reject, delay, or lose claims in endless back-and-forth corrections, your team may spend weeks or even months chasing payments. That’s […]
How to Speed Up Reimbursements Without Overworking Your Billing Team
Getting paid faster means more financial stability, smoother operations, and more time to focus on patient care—not paperwork. But for many healthcare organizations, speeding up reimbursements is easier said than done, especially without overwhelming billing teams already stretched thin. According to the 2023 CAQH Index Report, manual claim status inquiries take an average of 24 minutes […]
Too Many No-Shows? The Hidden Cost of Inefficient Scheduling
Every missed appointment comes with a hidden cost. Whether it’s an empty exam room, a frustrated provider, or a patient who missed crucial care — no-shows are more than just an inconvenience. They represent lost revenue, wasted time, and a breakdown in patient trust. In fact, in one outpatient internal medicine residency clinic study, researchers note […]
Faster Cash Flow and Higher ROI with Remote Billing Customer Service Representatives
Too often, the frontlines of your revenue cycle, like billing customer service representatives, are slowed by long wait times, billing confusion, and missed opportunities for follow-up. The result? Frustrated patients, overburdened staff, and a revenue stream that’s anything but steady. According to the Healthcare Financial Management Association (HFMA), U.S. hospitals lose approximately 1% of their net […]
How to Keep Patients Coming Back by Fixing Your Admin Workflow
Patient loyalty isn’t just about good bedside manner or state-of-the-art equipment. It often comes down to something less visible—but just as important: your admin workflow. From appointment scheduling to billing and insurance verification, admin processes can make or break a patient’s experience. And when those processes are clunky, slow, or inconsistent, patients notice—and they may […]
Scaling RCM with Remote Charge Entry Specialists
Providers are expected to deliver high-quality patient care while navigating shrinking reimbursements, staffing shortages, and rising administrative demands. One small mistake in billing—like entering the wrong code or missing patient details—can delay payment for weeks or even months. That’s where charge entry specialists come in. These professionals are responsible for entering, validating, and processing charges that […]
How Smarter Scheduling Boosts Revenue and Retention
For most healthcare practices, scheduling feels like an administrative detail. Patients call, staff book appointments, and the day goes on. But what if that calendar on your front desk—or the digital one on your EHR—was actually the secret key to growing revenue and keeping patients loyal? Smarter scheduling isn’t just about filling slots. It’s about making […]
Reduce Denials, Improve Cash Flow: Smarter Prior Authorization
If you ask most healthcare providers what keeps them up at night, chances are the answer isn’t patient care—it’s paperwork. Between prior authorizations, denied claims, and billing backlogs, providers spend an enormous amount of time chasing approvals and fighting with payers. In fact, physicians complete an average of 39 prior authorizations per week, taking up […]
Recover Revenue Faster with Experienced Collections Specialists
In healthcare, delivering excellent patient care is always the top priority. But behind the scenes, making sure the bills are paid is equally essential. Unfortunately, collecting revenue isn’t simple. Insurance denials, billing errors, delayed payments, and patient balances can quickly pile up—creating cash flow issues that ripple across the entire organization. Even after reducing authorization-related denials […]
Less Admin, More Appointments: The Fast Path to Growth
For many practices, it’s not a shortage of patients that’s holding them back. It’s the mountain of administrative work happening behind the scenes: scheduling, billing, prior authorizations, documentation, charting, and more. These tasks are necessary—but they pull attention away from what matters most: quality patient care. In fact, according to the American Medical Association, 89% of […]