Faster Cash Flow and Higher ROI with Remote Billing Customer Service Representatives
Too often, the frontlines of your revenue cycle, like billing customer service representatives, are slowed by long wait times, billing confusion, and missed opportunities for follow-up. The result? Frustrated patients, overburdened staff, and a revenue stream that’s anything but steady. According to the Healthcare Financial Management Association (HFMA), U.S. hospitals lose approximately 1% of their net […]
Who’s Answering the Call? Why Remote Bilingual CSRs Are the New Essential Role
Patients expect more than just excellent clinical care. They want clear communication, short wait times, and support in the language they understand best. If your front desk or call center team can’t keep up—or can’t connect with a growing multilingual population—you may be missing more than calls. You could be losing patient trust, satisfaction, and […]
How to Keep Patients Coming Back by Fixing Your Admin Workflow
Patient loyalty isn’t just about good bedside manner or state-of-the-art equipment. It often comes down to something less visible—but just as important: your admin workflow. From appointment scheduling to billing and insurance verification, admin processes can make or break a patient’s experience. And when those processes are clunky, slow, or inconsistent, patients notice—and they may […]
Scaling RCM with Remote Charge Entry Specialists
Providers are expected to deliver high-quality patient care while navigating shrinking reimbursements, staffing shortages, and rising administrative demands. One small mistake in billing—like entering the wrong code or missing patient details—can delay payment for weeks or even months. That’s where charge entry specialists come in. These professionals are responsible for entering, validating, and processing charges that […]
Recover Revenue Faster with Experienced Collections Specialists
In healthcare, delivering excellent patient care is always the top priority. But behind the scenes, making sure the bills are paid is equally essential. Unfortunately, collecting revenue isn’t simple. Insurance denials, billing errors, delayed payments, and patient balances can quickly pile up—creating cash flow issues that ripple across the entire organization. Even after reducing authorization-related denials […]
Less Admin, More Appointments: The Fast Path to Growth
For many practices, it’s not a shortage of patients that’s holding them back. It’s the mountain of administrative work happening behind the scenes: scheduling, billing, prior authorizations, documentation, charting, and more. These tasks are necessary—but they pull attention away from what matters most: quality patient care. In fact, according to the American Medical Association, 89% of […]
Are Coding Errors Costing Your Practice Thousands?
A single incorrect code can mean a delayed claim, a denied reimbursement, or worse, a compliance issue. While most practices are laser-focused on delivering excellent care, many underestimate how much money they’re leaving on the table because of something as “small” as a coding error. But these aren’t just small mistakes. They add up—and fast. In this […]
Easing Pediatric Strain with MedCore’s Remote Teams
In recent years, pediatric healthcare providers have faced growing challenges—rising patient volumes, staffing shortages, and administrative overload. These issues have only intensified in the wake of public health crises, budget cuts, and shifting care demands. For many hospitals and clinics, especially those handling pediatric cases, the strain is mounting. According to the Children’s Hospital […]
MedCore Aids Providers as Workforce Pressures Grow
Across the country, healthcare providers are facing a growing challenge: too much work and too few hands. From mounting patient loads to rising administrative demands, it’s no surprise that clinical teams are feeling the workforce pressures. According to Incredible Health’s 2025 State of U.S. Nurses & Technicians Report, 61% of healthcare technicians say ongoing […]
Prior Authorization Is Changing—Is Your Team Prepared?
If you’ve ever felt frustrated by the slow, confusing process of getting treatments approved through prior authorization, you’re not alone. Many providers face delays, resubmissions, and long hours of back-and-forth communication just to get approval for services their patients clearly need. But here’s the good news: change is finally coming. On Monday, federal […]